Practice Management: Shifting Perceptions of Workplace Relationships

Thursday, February 25, 2021

Practice Management: Shifting Perceptions of Workplace Relationships

This webinar is sponsored by Practice Management (PMKC), an AIA knowledge community.

The relative balances of independence, collaboration, commitment, sacrifice, mentoring, support, and oversight between staff and management have been evolving for several years. While some firms have long-ago gone virtual, with some even dissolving the bonds of formal employment in favor of architectural gig work, COVID was a catalyst causing all other practices to adapt. In many cases, this has brought to light that the unspoken expectations of both staff and management differ.

  • Is it management’s job to make the relationship work no matter what?
  • How transactional is the relationship?
  • How much commitment do staff owe management, and why?
  • What level of sacrifice should management make to accommodate a staff member’s preferences or weaknesses?

Learning objectives

After participating in this webinar attendees will:

  1. Understand how working at home has changed the relationship between staff, colleagues, supervisors/managers, and firm owners.
  2. Identify four types of employees relative to their levels of commitment to the firm.
  3. Describe different attitudes about work-life relationships and how they affect expectations of flexibility in the work environment.
  4. Distinguish between the needs of management to maintain quality control and efficiency and the habits of individual leaders that vary in their degree of control & supervision.


MODERATOR: Scott Knudson, AIA
Principal, Knu Design, LLC

Heather Pierce, SPHR
HR Leader, Associate Principal, LS3P

Justus Pang
Project Manager II / Architect, Nevada State Public Works Division

Nea Poole, AIA
Principal, Poole & Poole Architecture

Rachel Oleinick, AIA
Vice Principal, Northworks Architects + Planners

Date and time

Thursday, February 25, 2021
2:00 pm - 3:00 pm
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